Spectrum Customers Being Offered Credit Following Weekend Outage


Spectrum customers affected by this weekend's service outage will be able to get a credit on a future bill.

A company spokeswoman says the credit will be offered to folks who call the customer service line and ask for one. The credit amount will be determined on a case-by-case basis. Customers in Upstate New York and New England were affected by the outage, which was caused by weather-related damage to fiber-optic lines.

The number to call for a credit is 855-707-7328.


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