(pic via answerconnect.com)

How to Deal With A Bad Service Rep? This question is asked due to a recent phone call when a customer tried to cancel his Comcast service and had to deal with a belligerent customer service rep. Listen to the phone call below.

Gail Goodman is a communications expert who was asked, could this Comcast rep be the worst service rep in the world? Listen to the full interview below.

If you do run into a problem, Peggy Penders from the Better Business Bureau lets you know what to look out for and how to report a complaint to the BBB. Listen below to the full interview.